Manage taxi operations and business performance with My hub | Onde (2025)

• Offer different services

  Economy, Green, Luxury, Airport shuttle, etc. Offer different kinds of on-demand services with flexible settings for pricing and vehicles. Add special transportation options for kids, pets, and customers with additional requirements.

  

• Partner with corporate clients

  Use Corporate accounts feature to partner with companies willing to pay for the rides of their employees or customers.

  

• Make payment convenient for everyone

  Onde is integrated with more than 20 payment gateways and adds new ones by request. Drivers and customers can pay with cash, card, or terminal. All cash payments are registered.

  See Also

  White Label Taxi Apps & Booking Apps: Ready-To-Use Solution - Onde AppOnde-onde - Jumbo SupermarktenAttract drivers to your taxi service with taxi Driver app | OndeFrequently Asked Questions | Onde App
  

• Set up fixed fare zones

  Fixed fare zones allow you to charge set prices for traveling between zones. This includes fixed rates for airport trips or trips between districts.

  

• Cover more orders with fewer drivers

  Use Back-to-back rides feature to allow drivers to accept new jobs while still on their current job. This feature helps companies reduce drivers’ idling and waiting times.

  

• Offer better conditions to active drivers

  Set up Driver levels system to motivate drivers. Driver levels is a system that automatically moves drivers between Driver plans with better or worse conditions (e.g., higher or lower commission) in response to how many orders they complete.

  

Who will benefit from Myhub?

• Manage your business effectively. Get instant insights into your business performance, control and manage drivers, and delegate tasks to operators, accountants, and marketers.

• Launch promotion campaigns with discount coupons and flexible referral programs. If needed, book Onde marketing team to assist with promotion.

• View driver plans and account balances, manage billing details, view billing history, and create financial reports.

Learn more about Myhub

• 

  

  How to add, suspend and delete drivers

  Learn more

• 

  

  How to handle a driver's activation request

  Learn more

• 

  

  New analytics My hub

  Learn more

• Yes, there are seven types of reports available: Orders report, Drivers report, Clients report, Operators report, Payments report, Drivers transactions reports, and Billing history report. You can also search, sort, and delete reports as needed within the system.

• Yes, you can give your employees different permissions in My hub by assigning specific user roles with different levels of access.

• The Analytics section in My hub offers comprehensive insights into your company's performance. You can track various parameters such as assigned vs. missed orders, booking sources, driver response time, clients' waiting time, order statuses, payment methods, referral coupons, and total revenue. These insights help you make informed decisions about business development, marketing strategies, driver engagement, and customer satisfaction.

• The operational area, or the maximum radius covered by one panel, is 100 km. Extending this area beyond this limit is not recommended due to potential issues such as longer driver arrival times, increased risk of order cancellations, negative customer feedback, and difficulty in managing operations efficiently. If a larger coverage area is needed, it's advised to create separate accounts for different cities and unify them under one brand.

• Yes, you can add, delete and edit customers,drivers, and operators.

Manage your business effectively

• 2 million

  processed orders daily

• 99,98 %

  system uptime

• 400 +

  companies powered by Onde

• 20 +

  market leader partners

• Customer app

  Become the leading local ride-hailing service with Customer apps for iOS and Android. Use your own branding. The app knows users’ location and language, has a set of Uber-like features, and is designed to make booking a ride an enjoyable experience for every customer.

  Learn more

  

• Driver app

  Get more drivers with Driver apps for iOS and Android. Use your own branding. Attract drivers with superb features like easy online registration, cash and card payments, an option to contact and rate passengers, an intelligent algorithm to assign orders, and a modern user-friendly app design.

  Learn more

  

• Operator app

  Dispatch app. Easily manage phone and messenger bookings with Operator app. The intuitive interface of the Operator app helps provide a quicker and more efficient service by collecting all orders on one dashboard, listed and sorted by relevancy.

  Learn more

  

• Web app

  For hotels, restaurants, airports, business centers, shopping malls and more. Apps are not for everyone. Web app allows your business partners to order a service using just their browsers: no installation required.

  Learn more

  

• Super App

  Add food delivery to create Super App: an all-in-one solution for ride-hailing and food delivery. With Super App, you also get web and app products for vendors that allow restaurants and shops to manage orders, set up different product configurations, and handle product availability.

  Learn more